Booking Help
Help with making & changing bookings
Online Booking Help
- How old is a child ticket for entry?
- Do I have to pay for an under 3 ticket?
- I'm unsure if my booking has been successful - what do I do?
- Why am I booking into a time slot?
- I have received an error message when making a booking, what should I do?
- What payment cards do you accept for an online booking?
Tickets & Confirmations
- What do I need to collect my tickets?
- I have booked my tickets online, but not received an e-mail confirmation. What do I do?
- I haven't received my print@home tickets, what do I do?
- I may have two bookings, what do I do?
- I have purchased a ticket from a 3rd party how do I book my visit?
- I have purchased tickets for someone else, how do they collect their tickets?