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  1. LEGOLAND® Discovery Centre Birmingham
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • How old is a child ticket for entry?
  • Do I have to pay for an under 3 ticket?
  • I'm unsure if my booking has been successful - what do I do?
  • Why am I booking into a time slot?
  • I have received an error message when making a booking, what should I do?
  • What payment cards do you accept for an online booking?

I'm unsure if my booking has been successful - what do I do?

Please contact us here if you are unsure whether your payment went through, and we can check to see if your booking has completed. Please also check your bank account to see if any payment has been attempted.

Buy Tickets Still need help? - Contact Us

Related articles

  • How do I use a Combi Ticket at LEGOLAND Discovery Centre that I purchased through SEA LIFE Birmingham?
  • Is my 2 for 1 voucher valid at Legoland Discovery Centre Birmingham?
  • How do I contact your Customer Services team?
  • I have booked my tickets online, but not received an e-mail confirmation. What do I do?
  • I've booked the wrong tickets, what do I do?

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